Smart Cities and Planners: Leading Change Effectively

As cities and communities advance technologically, the concept of a smart city has emerged as a transformative model for shaping urban growth and resilience. Yet while technology accelerates, many communities struggle to understand how to structure smart-city projects in ways that are both practical and equitable. This presentation explores the motivations driving cities to pursue smart initiatives and outlines the essential building blocks needed for success.

Presenters explain five key stages of smart-city development — from establishing a strong digital foundation to applying advanced analytics, machine learning, and Artificial Intelligence. Along the way, they emphasize how planners can confidently lead community discussions, ensuring that integrating technology supports community priorities, aligns with values, and delivers long-term benefits.

Case studies demonstrate how two diverse communities have implemented smart mobility and innovation strategies. These real-world examples highlight both successes and lessons learned, showing how innovation can drive measurable outcomes while advancing equity and inclusion. Leave with practical tools, new insights, and the leadership skills to guide projects, shape conversations, and position your community at the forefront of smart-city innovation.